Frequently Asked Questions
1. What types of sarees do you offer?
We offer a curated collection of premium sarees, including traditional, contemporary, and designer styles, crafted from high-quality fabrics.
2. How can I place an order?
You can browse our collection online and place an order directly through our website by adding products to your cart and completing checkout.
3. Do you ship internationally?
Yes, we offer international shipping. Shipping charges and delivery times vary depending on your location.
4. What are the shipping charges within India?
We offer free shipping within India on orders above ₹1,999. Orders below this amount will have a nominal delivery fee.
5. How long will it take to receive my order?
Orders within India typically take 2–7 business days to deliver, while international orders may take 10–15 business days.
6. Can I return or exchange a saree?
We do not accept returns. Exchanges are accepted within 3 days of delivery only if the wrong product is delivered or in case of damage, provided the saree is unused, unwashed, and in its original packaging.
7. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp to monitor your delivery status.
8. What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and wallets. Cash on Delivery (COD) is available for orders within India with a partial advance payment.
9. How can I contact customer support?
You can reach us via call, WhatsApp, or email:
Call: +91 73497 74472
WhatsApp: Chat on WhatsApp
Email: hello@houseofseragu.com
10. Do you offer custom blouse stitching?
Yes, we provide blouse stitching services for selected sarees. Please contact us after placing your order to discuss customization options.
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