Privacy Policy

At House of Seragu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address.

• Payment Information: Processed securely through our payment gateway; we do not store your full payment details.

• Browsing Data: IP address, browser type, pages visited, and time spent on our website.

• Communication Data: Any messages or inquiries you send via our contact forms, WhatsApp, or social media.

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2. How We Use Your Information

We use the collected data to:

• Process and fulfill your orders.

• Communicate order updates or respond to your inquiries.

• Improve website functionality and customer experience.

• Send promotional offers, if you have opted in to receive them.

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3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

• Service Providers: Payment processors, shipping companies, and marketing platforms to complete transactions and deliver orders.

• Legal Requirements: If required by law or to protect our rights and safety.

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4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.

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5. Data Security

We implement industry-standard measures to protect your personal information. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute protection.

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6. Your Rights

You may:

• Request access to the personal data we hold about you.

• Request correction or deletion of your information.

• Opt out of receiving marketing communications at any time.

To exercise these rights, contact us at:
📧 Email: hello@houseofseragu.com

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7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.

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8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

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9. Contact Us

If you have any questions about this Privacy Policy, please contact us.